Terms and conditions

Placing an order on MARGEM’s; website is fast and easy.

To place an order, the customer must undertake to provide true data that allows the successful processing of your order.

All customers benefit from Margem Satisfaction Guarantee, so if you are not fully satisfied, you may return the product within 14 days of receipt of the order at your home, and you will be immediately reimbursed for the amount you have spent.

After confirmation of payment by the method you selected, your order will be delivered directly to the address you have provided, benefiting at all times from the available special conditions offered, exclusively on this website, to our customers, whether private or professional.

Registration on MARGEM website is mandatory, in order to make purchases and have access to all information relating to the customer account.

The user agrees to comply with all points related to this Legal Information as well as in terms of Security and Privacy.

Purchase Information

Prices – The prices of our products are always indicated with VAT at the legal rate in force in Portugal.

Campaigns – Promotional campaigns may be announced whenever the company finds it appropriate.

Shipping costs – The delivery of our orders is guaranteed by a company, with the level of Express service, the expenses are calculated according to the country for which they are intended, and informed and calculated in the purchase process.

Portugal mainland: 3,90€ and free from 30€; Portugal Islands: 25,00€ and free from 80€.

Only orders up to 30kg are allowed. Orders of higher weight will be assessed on a case-by-case basis depending on the country of destination.

Returns & Cancellations – Under Margem Satisfaction Guarantee, you may return the product in case it does not fully meet your expectations, within 14 days from the date of receipt of the order in your home, and you will be immediately refunded the amount spent.

The product must be in perfect conditions and returned, with no indication of use, in the original packaging. Please note, however, that we will only reimburse the cost of returning items that have been delivered in error or because items are damaged or defective.

The packaging, duly franked, should be sent to us for:

Margem Lda,
Estrada de Sacotes nº 21
2725-525 Mem Martins
Portugal

MARGEM Lda | Estrada de Sacotes nº 21, 2725-525 Mem Martins | PORTUGAL | NIF: 500612200 | email: geral@margem.pt