Frequently Asked Questions


Still have doubts?

Find all the answers here.

Is the website safe?2019-05-24T17:00:13+00:00

Within what is possible, Yes! – MARGEM’s website is safe considering that we have put in place a set of security procedures, to protect the transactions and information of our customers and users, including the latest security protocols for online payments and data protection.

My parcel is damaged, what can I do?2019-05-24T16:59:55+00:00

If your order is not delivered in the best conditions, please check what to do, in Shipments and Returns.

How long it takes to deliver my order?2019-05-24T16:58:31+00:00

MARGEM works with distribution or courier companies, guaranteeing the best delivery timings including a priority service. In order to strictly comply with what we promised, deliveries can take between 2 and 7 business days after order processing.


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