{"id":3951,"date":"2019-03-06T17:34:35","date_gmt":"2019-03-06T17:34:35","guid":{"rendered":"https:\/\/margem.local\/faq\/"},"modified":"2019-05-24T17:04:47","modified_gmt":"2019-05-24T17:04:47","slug":"faq","status":"publish","type":"page","link":"https:\/\/margem.pt\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:calc( 1100px + 0px );margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-spacing-right-small:0px;--awb-spacing-left-small:0px;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h2 class=\"p1\" style=\"margin-bottom: 0;\"><span class=\"s1\">Still have doubts?<br \/>\n<\/span><\/h2>\n<p class=\"p1\"><span class=\"s1\"><b>Find all the answers here.<\/b><\/span><\/p>\n<\/div><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:var(--awb-color3); }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: var(--awb-color3); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 13px;width: 13px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordian-1 .panel-title a{font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: #333333 !important;border-color: #333333 !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: #009bcc;}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #009bcc;}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: #009bcc!important;border-color: #009bcc!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><ul role=\"menu\" class=\"fusion-filters clearfix\"><li role=\"presentation\" class=\"fusion-filter fusion-filter-all fusion-active\"><a role=\"menuitem\" data-filter=\"*\" href=\"#\">All<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".security\" href=\"#\">Security<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".service\" href=\"#\">Service<\/a><\/li><\/ul><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3964 security \"><span class=\"entry-title rich-snippet-hidden\">Is the website safe?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/margem.pt\/en\/author\/celso-leao\/\" rel=\"author\">Celso Le\u00e3o<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-05-24T17:00:13+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3964\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3964\" href=\"#collapse-1-3964\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Is the website safe?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3964\" aria-labelledby=\"faq_1-3964\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Within what is possible, Yes! &#8211; <b>MARGEM&#8217;s\u00a0<\/b>website is safe considering that we have put in place a set of security procedures, to protect the transactions and information of our customers and users, including the latest security protocols for online payments and data protection.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3963 service \"><span class=\"entry-title rich-snippet-hidden\">My parcel is damaged, what can I do?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/margem.pt\/en\/author\/celso-leao\/\" rel=\"author\">Celso Le\u00e3o<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-05-24T16:59:55+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3963\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3963\" href=\"#collapse-1-3963\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">My parcel is damaged, what can I do?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3963\" aria-labelledby=\"faq_1-3963\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>If your order is not delivered in the best conditions, please check what to do, in Shipments and Returns.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-3962 service \"><span class=\"entry-title rich-snippet-hidden\">How long it takes to deliver my order?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/margem.pt\/en\/author\/celso-leao\/\" rel=\"author\">Celso Le\u00e3o<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-05-24T16:58:31+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-3962\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-3962\" href=\"#collapse-1-3962\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How long it takes to deliver my order?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-3962\" aria-labelledby=\"faq_1-3962\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p><b>MARGEM<\/b> works with distribution or courier companies, guaranteeing the best delivery timings including a priority service. In order to strictly comply with what we promised, deliveries can take between 2 and 7 business days after order processing.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":873,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3951","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Contact Us | Frequently Asked Questions | MARGEM Lda<\/title>\n<meta name=\"description\" content=\"FAQ: Frequently asked questions; find here the answers to the most frequent questions posed by our clients. 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